FAQs
Below you will find a list of the questions most frequently asked by our guests:
Check-in starts at 4:00 PM. If you have completed mobile check-in you will receive a notification as soon as the unit is ready.
If you arrive early and the unit is not ready, you may enjoy our amenities until your room becomes available.
Check-out time is at 11:00AM.
In order to ensure that guests will have well-cleaned and sanitized condominium units, we require time between the last departure and the next arrival to perform cleaning services.
We accept Visa, Mastercard, American Express, Discover, and contactless payments made with Apple Pay or Google Pay. If paying cash, a $100 refundable cash deposit or credit card authorization is required at check-in.
All Seaside condos come equipped with a regular drip coffee maker.
For your convenience, we also provide complimentary packs of coffee. If you have a favorite brand or prefer a specific roast, you may bring your own coffee grounds and paper filters.
Pets are not permitted. Please visit www.coastalpawspetresort.com for information on boarding.
Service animals are always welcome. If you are traveling with a service animal, please review our Service Animal Policies and complete and return our Service Animal Questionnaire prior to checking in at the resort.
Guests staying must be 23 years or older unless accompanied by their parent or legal guardian.
We do! Local residents of Horry County SC, Georgetown County SC, Columbus County NC, and Brunswick NC are welcome. A $250 refundable cash security deposit is required at check-in. All Deluxe units including type FDXNS are not eligible for local rentals.
We would need a credit card authorization form to be filled out and returned with a copy of the front and back of their driver's license. Click here to download our Credit Card Authorization Form.
Our cancellation policy varies by rate type and travel season. Please reference your confirmation email for the applicable policy.
Seaside strictly prohibits loud, profane, and/or offensive noises upon the Resort's premises. This policy is intended to be more restrictive than the existing municipal Noise Ordinances already enforced by law enforcement. The Resort desires to keep and maintain a peaceful, enjoyable environment for all guests of the Resort.
The Resort strictly prohibits guests from playing music, videos, and other forms of meida which are offensive to other guests, whether due to loud volume, excessive bass, or explicit conent (profane language, sexual content, and the like). Any and all noise originating from a guest's room, including the room's balcony, must not be audible from outside the room or balcony. Any and all noise originating from a guest's vehicle must not be audible from outside the vehicle. No music, videos, and other forms of media may be played by a guest within the Resort's common areas unless the guest is using headphones or earbuds.
Violation of this policy will result in corrective action, up to and including removal from the resort's premises. By booking a room at the Resort, the guest acknowledges this policy and agrees to be bound by its terms.
Complimentary WiFi is available in your room and throughout the resort.
Oceanfront means that your view of the ocean looks directly onto the water. You will see the ocean directly in front of you. Ocean view means that your view out to the ocean looks north or south up the coastline. You will see the coastline, beach, and the ocean in your view. Some views are from the side or at an angle.
Your condo's fully equipped kitchen includes a stove, oven, microwave, dishwasher, refrigerator with freezer, and a regular drip coffee maker. Pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers are provided. Paper products are not provided.
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels include bath towels, wash cloths, hand towels, bath rugs, bed sheets, blankets, pillows, bedspreads, mattress pads, and shower curtains. A dish towel is provided in the kitchen.
Yes! All units have washers and dryers or washer/dryer combination units.
There is no need to bring an ironing board and iron with you to the beach. The unit is either equipped with ironing equipment or you may request the equipment when you make your reservation, check-in, or during your stay.
The resort provides pool towels at the pool. Pool towels are not to be taken to the beach, and we do not provide beach towels.
The resort does not provide beach umbrellas or chairs, however they are available to rent during the summer season from Beach Services. For information and pricing, please click here.
Smoking or vaping is not permitted in any balcony or pool area or non-smoking unit. A per incident cleaning fee of $250 plus tax will be charged.
Yes! Some rate types include continental breakfast. If you book a rate including continental breakfast, coupons will be given based on the number of adults and children on the reservation. If your rate does not include continental breakfast, tickets may be purchased at the front desk at the below daily rate:
Adults ages 12+: $8.50 per person, per day including tax
Children ages 5-12: $6.50 per child, per day including tax
Children under 5: Complimentary
*The Continental Breakfast room is closed from November 1 - February 28th each year.
Our indoor pool and lazy river is heated year round. The outdoor pools are heated from end of Februay until season begins, and mid-fall until November. We don't heat outdoor pools November through February.
No cooking, grilling, or barbecuing is allowed on the balconies at any time. Anyone found violating this safety ruling may be fined by the City of North Myrtle Beach as well as the resort.
Launching, landing, or operating unmanned or remote control drones on resort property is prohibited.
You may request a condominium with a safe, subject to availablity. Otherwise, for securing valuables we have safety security boxes available at the front desk for a refundable fee of $50.00 (in case the key isn't returned). Please note that we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your unit you have thoroughly checked for any misplaced items.
Please contact the front desk who will take down your information. We will be happy to send things you have left behind; the shipping will be at your cost.
Absolutely, children are encouraged. We offer many discounts to the area's attractions that are specifically interesting to children of all ages. Our suites are well suited to children because of their architectural designs, allowing children a wonderful and safe view from the windows, plently of space to roam in the units, and interesting places to play around the property and on the beach.
Coast RTA's Entertainment Express has a pickup spot 2 blocks north of Seaside! The Entertainment Express is a convenient and fun transportation option for families looking to explore the many attractions the area has to offer.
The shuttle runs each summer through Labor Day, every 30-35 minutes from 11AM until 11PM daily and is only $1.00 each way.
Each 1 bedroom unit will receive 1 parking pass at check-in and each 2 and 3 bedroom unit will receive 2 parking passes at check-in. Additional parking passes are not available. Golf carts and trailers can not be parked at Seaside.
The garage clearance height is 6 feet 1 inches.
Golf carts are not permitted in the parking garage.
Motorcycles are allowed on the first level of our parking garage only, and in the overflow lot across the street from the resort. Trailer parking is not available at Seaside. Read our full Bike Week Policies.
Seaside is centrally located in North Myrtle Beach within 30 minutes of most local attractions, shopping and dining. Barefoot landing is located less than 5 miles from Seaside and features shopping, dining, and the Alabama Theatre.
The beaches are public and remain open at all hours, any day of the week for your enjoyment. Please click here to view the City of North Myrtle Beach's beach laws. Click here to view additional short-term rental rules.
Yes! The City of North Myrtle Beach has instituted a single-use plastic bag ban in an effort to keep our area beautiful and eliminate plastics on our beaches, in the ocean and waterways. We recommend bringing reusable bags or totes to use for shopping. Some retailers may have paper bags, boxes, or other alternatives available however this is not guaranteed so plan accordingly and pack your resusable bags when you come on vacation!
Seaside is approximately 20 miles north of the Myrtle Beach International Airport.
Myrtle Beach International Airport (MYR) has eight airline partners to meet your travel needs: Allegiant Air, American Airlines, Delta Airlines, Frontier Airlines, Porter Airlines, Spirit Airlines, Sun Country Airlines, and United Airlines.
Seaside does not provide an airport shuttle. Ab2c Shuttle provides transportation starting at $40.00. Please visit www.ab2cshuttle.com or call 803-357-1040 for more information.
Please see the following website for additional information about ground transportation to and from the airport: www.flymyrtlebeach.com/transportation
It is illegal to light and launch fireworks without a permit on the beach in North Myrtle Beach. Click here to view additional beach rules from the City of North Myrtle Beach.
The Cherry Grove Pier is 5 miles north of Seaside.
Hurricanes are seldom a problem here, but being prepared is the best policy. Seaside has a preparedness plan for hurricane season, officially from June 1 to November 30. Any hurricane is a major event and not to be ignored. Both local residents and guests should pay attention to the weather reports and to authorities' directives. Seaside tracks hurricanes closely and provides its guests with as much warning as possible. The likelihood of a hurricane here in North Myrtle Beach is minimal, but Seaside remains vigilant and ready to implement our plans if need be.
No, subletting of rooms is prohibited at Seaside.
Vending Machines are Located on the 8th and 10th Floors.
